OneContact can be used to support the set-up and management of The Redmoor - ELC Partnership Video Group Clinics.
OneContact can be used to send the following type of forms:
Video Group Clinic Patient Consent form - this captures consent from patients for the video group clinic, alongside contact information for the session.
Asthma form - this collects information from patients before the video group clinic.
Pre-diabetes form - this collects information from patients before the video group clinic.
Video Group Clinic Feedback form - this captures feedback from the patient after the video group clinic has taken place.
To use OneContact to send forms to patients, follow these instructions:
1. Login to OneContact, navigate to the ‘Form Library’ and find the form you want to use (the video group clinic forms are under the data collection category, and are searchable through the search bar). Select the form by clicking ‘view more’.
2. To send an SMS to a patient using another SMS provider, copy and paste the suggested text link. The text link includes a unique URL for your practice, to enable the results to be sent back to your GP practice account.
Alternatively, to send an SMS through OneContact via the Gov.UK notify service. If the practice has connected Gov.UK, simplify add the mobile number and click
‘send’.
3. Patients are sent an SMS to their mobile phones, with a web link to the form. Patients complete the form.
4. To view responses, select ‘Inbox’ from the navigation in OneContact. The table shows a list of results. Data from the list incudes patient name and form completed and response time. Users can assign people or teams to the forms. To view a response, select the form from the list.
5. The results from the form are presented on the page. If you have interoperability with EMIS Web setup, you can file the data into the clinical record by selecting ‘file to record’. You will be presented with options to add SNOMED codes into the record. Once you submit, the data will then be filed into the patient record in EMIS Web, and can be used to support the contents of the referral form.
